Tilda’s Story – Number 20

Tilda came to our Number Twenty service after a breakdown in her foster care placement following allegations of abuse.

Initially very withdrawn, her engagement with staff was minimal. Tilda did tell the team and Janice, her support worker that her mental health was poor. Tilda was diagnosed with anxiety and depression and the team suspected the possibility of an eating disorder.

Janice and the team were mindful never to make Tilda feel pressured into talking. Beyond saying hello and asking how she was, they left it to Tilda to initiate conversations and build relationships at a pace she was comfortable with.

As Tilda got to know Janice she was able to open up to her and Janice organised counselling for her.

Slowly Tilda began to engage more with staff and they could see her confidence and self-expression begin to develop. As the summer break from college was approaching, Janice helped Tilda to apply for voluntary work as she said this helps keep her feeling motivated.

Tilda also talked about how much she loved music and Janice arranged for a colleague from another Four Square service to give Tilda music lessons online.

Gradually Tilda’s interaction with the whole staff team grew and they witnessed a huge development in her self- confidence and independent living skills.

She now shops for food regularly and enjoys cooking. She is about to go out on placement as part of her college course and has lots of healthy friendships. Tilda now readily engages with Janice and the team and will talk about her friends, music, hobbies and interests.

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