Our Fundraising Promises

Four Square is committed to the Fundraising Codes of Practice as set out by the Fundraising Regulator.

Our Fundraising Guarantee to you

Four Square could not fulfil our charitable mission without the support of our generous, thoughtful and committed donors. We value the support of donors and understand the need to balance our duties to beneficiaries, with our duties to donors.

That’s why we make this commitment to you.

We will comply with the law as it applies to charities and fundraising and we commit that we will guarantee to adhere to best practice as outlined in the Fundraising Code of Practice.

We will monitor fundraisers, volunteers and third parties working with us to raise funds, ensuring that they also comply with this Code of Practice.

We guarantee to operate in line with the values of the Code; to be Legal, Open, Honest and Respectful in all our fundraising. To promote and underpin these values, we commit to the following standards:

We will be clear about who we are and what we do
We will give a clear explanation of how you can make a gift and change or stop a regular donation
If you do not want to give or wish to cease giving, we will respect your decision
We will respect your rights and privacy
We have a procedure for dealing with people in vulnerable circumstances and it will be published on our website or will otherwise be available on request
We will hold your data securely
We will communicate with you in accordance with your selected preferences.
We will communicate with you in accordance with your selected preferences.
If you feel we have not adhered to these standards, or think we could do better please contact our Fundraising team at fundraising@foursquare.org.uk or 0131 557 7900 and we will deal with your complaint quickly and thoroughly.

We commit to ensuring our complaints process is clear and easily accessible and we will provide clear and evidence based reasons for our decisions on complaints.

However, should you be dissatisfied with our response, you will be able to take this further by contacting the Scottish Fundraising Adjudication Panel: info@goodfundraising.scot. We are also registered with the Office of the Charity Regulator.

In the meantime, from everyone at Four Square thank you for making our work possible!

Our promise to you

Four Square is committed to the Fundraising Codes of Practice as set out by the Fundraising Regulator. We support their work to ensure that organisations raising money from the public do so honestly and properly. Transparency and accountability are very important to us here at Four Square, especially when it comes to fundraising.

We promise to respect you

We will not put you under any pressure to donate to us, and that goes for any agencies working on our behalf. We will always make it easy for you to unsubscribe from our communications, if that’s what you would like.

We promise not to share your details

We will keep your details safe and not share them with any third party.

We promise to honour your donation

We value everyone who makes a donation and will make sure your gift is applied to the area of work you have chosen to support.

We promise to process your donation securely

However you donate, your details and payment will be secure.

We promise to thank you

We will always thank you for every donation, and we aim to do so within 10 working days.

We promise to keep you updated

We will keep you informed about how your donation is making a difference, through the method most suitable to you.

We promise not to take you for granted

We are grateful to all our supporters and Four Square wouldn’t be the same without you. However you choose to raise money for Four Square, your support and commitment means the world to us. Thank you.

Contact Details

To find out more about fundraising for Four Square please call or email us: